1. Introduction
Lyxresan Travels (operated by Oryxia AB) is a luxury travel advisory service. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at lyxresantravels.com or engage our services.
By using our website or contacting us about travel arrangements, you acknowledge the practices described in this policy.
2. Information we collect
We collect personal information that you voluntarily provide when you:
• Submit a quote or booking request (name, email address, travel dates, destination preferences, group size) • Subscribe to our newsletter (email address) • Contact us directly via email, WhatsApp, or iMessage
We may also collect non-identifying information such as browser type, pages visited, and general location data through standard web analytics tools.
3. How we use your information
We use the information you provide to:
• Respond to your travel enquiries and arrange bookings on your behalf • Communicate relevant hotel offers, partner promotions, and travel intelligence (if you have opted in) • Improve our website and service offering
We will not use your information for purposes unrelated to travel advisory services without your explicit consent.
4. Sharing with third parties
Lyxresan Travels does not sell, rent, or lease your personal information to third parties.
We may share your information with:
• Hotel partners and booking systems solely for the purpose of completing your reservation • Trusted service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements • Advertising platforms such as Google or Meta if you have consented to marketing communications
We may disclose your information when required by law or to protect the rights, property, or safety of Lyxresan Travels or others.
5. Your rights
Under applicable data protection law (including GDPR), you have the right to:
• Access the personal information we hold about you • Request correction of inaccurate data • Request deletion of your personal data • Object to or restrict certain processing • Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at damon@lyxresantravels.com. We will respond within 30 days.
6. Data retention
We retain your personal information only for as long as necessary to provide our services or as required by law. Enquiry data is typically retained for up to three years. Newsletter subscribers' data is retained until you unsubscribe.
7. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. Our website uses SSL/TLS encryption for all data transmission.
8. Cookies
Our website uses cookies to improve functionality and analyse traffic. You can control cookie settings through your browser. For analytics we use privacy-respecting tools; we do not use invasive tracking without consent.
9. Contact
For any questions about this Privacy Policy or how we handle your data, please contact:
Damon Amoui Lyxresan Travels / Oryxia AB damon@lyxresantravels.com
Questions? damon@lyxresantravels.com